How to Register, Log In, and Make a Payment

AlarmBiller Customer Portal

The AlarmBiller Customer Portal allows you to securely view outstanding invoices, add a payment method, make payments, and review your payment history online.

Use the instructions below to register for your account and submit a payment.

Please note: The screenshots in this guide contain sample account information. When registering or making a payment, use the information associated with your own account and invoice.

Register for the Customer Portal

1. Locate Your Registration Information

Open your AlarmBiller invoice and locate the following:

Customer Number
ZIP Code
Registration Key

Your Customer Number appears near the top of the invoice, your ZIP Code appears in the billing address, and your Registration Key appears near the bottom of the invoice.

2. Go to the AlarmBiller Customer Portal

Visit:

https://billing.alarmbiller.com/

From the login screen, click New Customer Registration.

3. Complete Your Registration

Enter the requested information, including the:

Customer Number
ZIP Code
Registration Key
First and Last Name
Phone Number
Email Address
Time Zone

Be sure to enter the Customer Number, ZIP Code, and Registration Key exactly as they appear on your invoice.

Once all required information has been entered, click Create.

4. Check Your Email

After successfully registering, you will receive an email from AlarmBiller containing your:

Username
Temporary Password

Important: When copying your temporary password from the email, do not include any punctuation that may appear immediately after the password as part of the sentence.

First-Time Login

5. Log In Using Your Temporary Password

Return to:

https://billing.alarmbiller.com/

Enter the Username and Temporary Password provided in your registration email, then click Log In.

6. Create Your New Password

During your first login, you will be prompted to create a new password.

Your new password must contain:

At least 8 characters
At least one letter
At least one capital letter
At least one number
At least one symbol

Enter and confirm your new password, then click Reset Password.

7. Confirm Your Password Change

Once your password has been successfully changed, a confirmation message will appear.

You can then log in using your Username and your newly created password.

How to Make a Payment

1. Locate Your Outstanding Invoice

Once logged in, the Invoices tab will display your invoices.

Outstanding invoices that are available for online payment will have a $ Pay It button displayed to the right.

Click $ Pay It for the invoice you would like to pay.

2. Select Your Payment Method

The payment screen will display the amount due and your available payment methods.

If you already have a payment method saved to your account, select it from the applicable drop-down menu.

To add a new payment method, click:

+CC to add a credit or debit card
+EC to add an electronic check/bank account

Please allow a few moments for the payment window to load.

3. Add a New Credit or Debit Card

If adding a new card, select Add Credit Card.

Enter your:

Card Number
Expiration Date

Then click Next.

For your security, card information is processed through a PCI-compliant payment system. After your card is saved, only the last four digits of the card number will be visible.

4. Confirm Your Billing Information

Review and complete the required billing information, including:

Company Name
Full Name
Billing Address
City and State

5. Select Your Saved Payment Method

After saving your payment method, you will return to the payment screen.

Select your newly added card or bank account from the appropriate drop-down menu.

Before submitting your payment, verify:

The invoice being paid
The payment amount
Your selected payment method
The email address for your receipt
Description is a required field and must have a value
- Example: 10/1/2026 Invoice

6. Submit Your Payment

Once you have confirmed the payment details, click Submit Payment.

Payment processing may take a minute or two. Please do not refresh the page, close your browser, or click Submit Payment multiple times while your payment is processing.

7. Confirm Your Payment

Once your payment has been successfully processed, your account balance and invoice information will update accordingly.

You may also print or save your receipt for your records.

Need Assistance?

If you experience difficulty registering for the Customer Portal, logging in, or submitting a payment, please enter a support ticket using your customer portal by clicking the link here https://support.boldgroup.com/