Notes Tab

Add internal notes about the customer in this tab.

Add Customer

Add Note

Click Add Note on the left side of the page.

Complete Fields

Complete note fields.

Note Content

Enter the note's content in the white box under the "Note" header.

Type

Select note type from the dropdown box.

Standard

This is an internal note at the customer level.

Critical

This is an internal note at the cusomer level that will appear every time you open the Customer Manager Page.

Expiration

"Expiration" only applies to critical notes.  Select the date and time you would like the note to expire.  The note will no longer appear everytime you open the Customer Manager Page after this date.

Save

Click the check mark on the right side of the screen to save.

Editing a Note

Click the pencil icon to the to the right of the note you would like to edit.