Articles
How to adjust the Service Fee on a Work Order
Service fee is part of the service level. Follow these steps below to edit your service fee.
Click on the Setup tab up top and then click on the Service Levels (under operations)
2. Click on the pencil icon to the right of t...
AlarmBiller – Multiple ways of looking up a Payment
In AlarmBiller, there are multiple ways of looking up payment by payment number.
1. Switch the search criteria from the top drop-down from Customers to Payment (then type the payment number and push the Enter key):
2....
AlarmBiller – Multiple ways of looking up a Customer
In AlarmBiller a customer can be looked up in multiple ways.
1. Search using the quick search at the top (enter the customer number or name and then push the Enter key):
*Note: a terminated customer will not show up when searched f...
How to Search for Customers by City in AlarmBiller
Follow the steps below to search for customers by city.
Click on the Customers tab underneath your logo
Click the three vertical dots (ellipsis) to the right of the ’City’ column
Hover over filter
Click on t...
How to Send Multiple Recipients an RMR Invoice
AlarmBiller allows Users to give contact(s) the ability to receive a copy of the invoice
Log into the customers page in question, click on the contacts tab below and then click on either ‘Add New Contact’ or ‘Add Existing Contacts’
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