Articles
Flow of AlarmBiller
Customer Flow: Customer→Site→System→Recurring (RMR) 1. Customer The meat of the AlarmBiller structure starts with a Customer. 2. Site Within a customer, you have a site, which is the physical location/premises of the customer. A ...
GL
To access general ledger information click "GL" on the top of the page.
A Chart of Accounts page will appear listing all of your general ledger accounts
Use GL accounts to track expenses and income within you...
Home Page
After Logging into AlarmBiller, the Home Page will appear with a dashboard of information.
Open Receivable & Aging Past Due
This section shows a breakdown of all open customer invoices based on the length of time they have been ...
Invoices Page
Accessing Invoices Page
To access lists of your Invoices, Credits, Invoices/Credits Not Delivered, and Printed Batch History at the dealer level click Invoices on the upper left side of the page:
The Invoices page willl appear...
Payments Page
Accessing Payments Page
On the Payments Page you can apply cash or check payments and reconcile deposits. To access this page, click Payments on the top of the screen.
The Payments Page will appear.
Deposits Tab
The...
Proposals Page
Accessing Proposals Page
To access lists of your Open / Closed, Accepted, and Rejected Proposals at the dealer level, click "Proposals" at the top of the page:
The Proposal Page will appear:
New Proposal
T...
Reports
Click "Reports" on the top of the page to run different reports for your business.
A page listing all the reports you can run will appear.
Report Basics
Click on the report you wish to run.
&nb...
RMR
Accessing RMR Page
To access RMR information at a dealer level select "RMR" at the top of the page.
The RMR page will appear with a complete listing of your active RMR.
New Rate Change
If you would lik...
Shortcuts
Filter
Click funnel to the right of the column heading you wish to filter results by. Sort as you wish by completing the fields in the box that appears and click "Filter" to sort results:
Sort by Column Header
C...
Support
If you need any extra help solving issues that are not explained in the manual or online help videos you can get technical support from one of our support staff members. Click "Support Center" at the top of the page.
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Work Orders Page
Accessing Work Orders Page
To access lists of your open work orders, open appointments, closed work orders, and recurring work orders at a dealer level click "Work Orders" on the top of the page:
The Work Orders Page will ...